Dean Herr

What To Do With An Unresponsive Kyocera Printer

Is your Kyocera printer being unresponsive? Before you call in the professionals, there are some simple troubleshooting steps you can take. If the problem is easily resolvable, you can take care of it by yourself in no time. No matter what model of Kyocera printer you are using, we share with you some common issues you could be facing and what to do.  


What Is An Unresponsive Printer?

When a printer is unresponsive, it either does not receive or does not act on the commands issued by your computer. This does not mean that the printer is malfunctioning altogether, but that there is a problem with the communication between the two devices. It is a common issue faced by many printers from time to time and can result in documents not being printed when you need them.

Why is My Printer Not Responding?

There are several reasons your Kyocera printer could be unresponsive. Below are some of the common ones:

  • Network and connectivity issues
  • Compatibility issues
  • Connection to the wrong USB port
  • Improper configuration
  • Using the wrong app
  • Outdated software
  • … and many more

Check the Connection to Your Device

One reason your printer could be unresponsive is if there is no connection to your device. To this end, check the USB ports of your computer to ensure that they are plugged in properly. If that is the case, try switching a USB cable and see if the problem goes away. Or it could be that your printer is not connected to the same network as your device – if that is so, fix the issue and try again.

Make Sure the Right Printer is Selected

If there are multiple printers within your workplace, check that your device is connected to the right one and that you have selected the right option. You may need to change the default printer in your settings in order to solve the problem.  

Check that Your Device is Updated

Is your device running on the latest version of its operating software? If not, it could be causing your printer to be unresponsive. Check if this is the case and download the latest version if necessary.

Restart Your Device and Printer

Sometimes, a connection issue can be resolved by shutting down your device and printer and rebooting them. If everything else looks fine after doing a thorough check, try this and see if your printer starts to respond. 

Get Kyocera Printers from Ameritechnology

Are you looking to purchase Kyocera printers or to add more devices to your fleet? Regardless of what specific features you are looking for and your budget, we have the perfect printer to suit your needs at Ameritechnology. Since our inception in 1984, we have been delivering the one-on-one services our clients need to improve their bottom line. We have vast experience and expertise in recommending and servicing Kyocera copiers and equipment. If you have any questions regarding our Kyocera products, please feel free to contact us today.

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