Dean Herr

Best Kyocera copier service in New Jersey

November 3, 2015

Are you looking for an authorized Kyocera service agent in New Jersey?

Your search is over!

Ameritechnology has been providing the tri-state area with top notch copier service since 1984. That’s right, with over 30 years of experience you can feel secure that your Kyocera copier service will be left in the hands of true professionals.

We take great pride in our award winning service department. Each technician is required to attend rigorous manufacturer training classes along with the ongoing day-to-day training that we have implemented on a continual basis. Whenever new technology is brought to market, we insure that our technical staff is trained properly.

Each of our field technicians carries a full suite of diagnostic tools that will ensure a timely repair to your Kyocera copiers and MFP’s. Along with the usual suspects (screw drivers, spring hooks, vacuum, etc.), we provide each of our technicians with laptops, removable memory drives and a technical resource library to solve any problem.

What about parts? Being an authorized Kyocera dealer means having access to all OEM parts and supplies. We carry a full complement of replacement parts and supplies in our warehouse in Saddle Brook, NJ. Each technician is also supplied with an inventory of “high mortality” parts that is carried in their personal car stock inventory. What if we don’t have the part you need in stock? As a premier dealer, in the unlikely event that a part need to be special ordered, we can have that part shipped to us overnight with no additional cost to you.

Ameritechnology also realizes that the service call begins long before the technician arrives, that’s why we also employ the absolute BEST customer service representatives to handle your requests. There is no long “on hold” times or unclear automated voice prompts to follow. Every call that we take here at Ameritechnology is answered by a live customer service rep. You’ll be able to feel secure that not only has your issue been registered, but a technician will be dispatched to your site and resolve your issue within 2-4 business hours.

Since we understand that having an issue with your office equipment is not a matter of “if”, but a matter of “when”, we are always here to help. In a busy office environment when a vital piece of equipment goes down and your work can’t continue, you are not looking for excuses, you are looking for action. That’s what we provide and have been known for in the past 30+ years.

So whether you need service on your Kyocera Copier, Printer, or help installing a Business Application, Ameritechnology is the right choice. Contact us today to arrange for one of our document specialists to provide you with a complimentary quote. Advice is always free here at Ameritechnology, and we’re happy to offer it!